Category 3 cleanup — 24/7 Greater Vancouver

Sewage backup cleanupin Greater Vancouver

Floor drain, toilet, or main line backup. Shield contains the area, removes contaminated water and materials, sanitizes, dries, and rebuilds — with PPE and proper disposal.

Call for sewage cleanup: (778) 654-6742

24/7 live answer · 60-minute target · No voicemail

Sanitizing after a sewage backup in a Vancouver basement

Request sewage backup cleanup

Tell us where it came up. For an active backup, call now.

Why sewage is not a DIY cleanup

Category 3 water carries bacteria and viruses into every porous surface it touches

Contain first

Poly barriers and negative air keep contamination out of the rest of the home or building.

PPE and disposal

Contaminated drywall, carpet, and pad removed and disposed of properly — not dragged through the house.

Sanitize and verify

Antimicrobial treatment on every affected surface, then drying to verified moisture readings.

Insurance file

Photos, moisture logs, and a written scope for your BC insurer or strata council.

Sewage losses we clean up

Homes, basement suites, stratas, and commercial units

Drain and main line backups

  • Floor drain overflow in basements
  • Municipal main surcharge in storms
  • Root-blocked or collapsed laterals
  • Backwater valve failure

Fixture overflows

  • Toilet overflow into the suite below
  • Shower and tub drain backups
  • Laundry standpipe overflow
  • Strata stack blockages

What gets removed

  • Carpet, pad, and underlay
  • Wet drywall and insulation
  • Baseboards and door casings
  • Unsalvageable contents

After cleanup

  • Structural drying and monitoring
  • Odour control
  • Drywall, flooring, and paint
  • Backwater valve recommendations

Contain, remove, sanitize, dry, rebuild

Sewage cleanup is a contamination job before it is a water job. We isolate the area, remove what cannot be saved, treat everything that stays, and only then dry and rebuild.

  • Contain the area and set negative air
  • Extract contaminated water and remove porous materials
  • Sanitize every affected surface
  • Dry to verified readings, then rebuild with the same crew
Containment set up before sewage cleanup

Sewage backup cleanup in Greater Vancouver

Heavy rain surcharges Vancouver's combined sewers and pushes water back up through basement floor drains. In condos, a blocked stack sends it through a toilet or shower in the lowest unit. Either way it is Category 3 water and needs a contamination protocol.

Keep people and pets away from the affected area, do not run fans that spread aerosols, and turn off power to wet outlets if it is safe to reach the panel. Then call — we answer 24/7.

Shield documents the loss as we work so your insurer or strata has what it needs. Sewer backup coverage in BC is often a separate endorsement, and a clear scope makes the claim easier.

Customer stories

What our clients say

109 reviews

“Meticulous, quick and ready to support when needed! They were incredible and onsite right away for a minor flooding we had, gave their opinion and recommendations on next steps. Highly recommend.”

Gesua Mottillo

Mackage, Vancouver

1 / 109

FAQ

Sewage Backup Cleanup FAQ

Shield — sewage backup cleanup across Greater Vancouver.

How much does water damage restoration cost in Vancouver?

Every restoration job is custom-quoted based on water category, affected area, equipment required, and rebuild scope. Request a free written estimate before work begins. Water damage restoration pricing depends on square footage, water source, structural damage, and drying time — we inspect on site and provide a clear written scope.

How fast is your emergency response?

We target a 60-minute emergency response across Greater Vancouver for urgent water damage and flooding, 24/7 including holidays.

What is included in water damage restoration?

Assessment, water extraction, structural drying, dehumidification, moisture monitoring, antimicrobial treatment when needed, and coordination of repairs. Scope is confirmed in your written quote.

Do you handle insurance claims?

Yes. We provide documentation, photos, moisture logs, and detailed scopes to support your insurance claim process.

Which areas do you serve?

Yes. We serve Vancouver, West Vancouver, North Vancouver, Burnaby, Richmond, New Westminster, Surrey, Coquitlam, and surrounding Greater Vancouver communities within ~50 km.

Are you licensed for flood restoration in Vancouver?

Yes. Felicita Holdings Ltd. d.b.a. Shield Water Damage Restoration and Repairs — Vancouver is fully licensed, bonded, and insured. We follow IICRC-aligned restoration practices and WorkSafeBC requirements.

24/7 · Greater Vancouver

Sewage in the house? Call Shield.

24/7 sewage backup cleanup — Greater Vancouver

(778) 654-6742

Emergency Response

(778) 654-6742