“Meticulous, quick and ready to support when needed! They were incredible and onsite right away for a minor flooding we had, gave their opinion and recommendations on next steps. Highly recommend.”
Floor drain, toilet, or main line backup. Shield contains the area, removes contaminated water and materials, sanitizes, dries, and rebuilds — with PPE and proper disposal.
Call for sewage cleanup: (778) 654-674224/7 live answer · 60-minute target · No voicemail

Tell us where it came up. For an active backup, call now.
Category 3 water carries bacteria and viruses into every porous surface it touches
Poly barriers and negative air keep contamination out of the rest of the home or building.
Contaminated drywall, carpet, and pad removed and disposed of properly — not dragged through the house.
Antimicrobial treatment on every affected surface, then drying to verified moisture readings.
Photos, moisture logs, and a written scope for your BC insurer or strata council.
Homes, basement suites, stratas, and commercial units
Sewage cleanup is a contamination job before it is a water job. We isolate the area, remove what cannot be saved, treat everything that stays, and only then dry and rebuild.

Heavy rain surcharges Vancouver's combined sewers and pushes water back up through basement floor drains. In condos, a blocked stack sends it through a toilet or shower in the lowest unit. Either way it is Category 3 water and needs a contamination protocol.
Keep people and pets away from the affected area, do not run fans that spread aerosols, and turn off power to wet outlets if it is safe to reach the panel. Then call — we answer 24/7.
Shield documents the loss as we work so your insurer or strata has what it needs. Sewer backup coverage in BC is often a separate endorsement, and a clear scope makes the claim easier.
Customer stories
“Meticulous, quick and ready to support when needed! They were incredible and onsite right away for a minor flooding we had, gave their opinion and recommendations on next steps. Highly recommend.”
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“Meticulous, quick and ready to support when needed! They were incredible and onsite right away for a minor flooding we had, gave their opinion and recommendations on next steps. Highly recommend.”
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FAQ
Shield — sewage backup cleanup across Greater Vancouver.
Every restoration job is custom-quoted based on water category, affected area, equipment required, and rebuild scope. Request a free written estimate before work begins. Water damage restoration pricing depends on square footage, water source, structural damage, and drying time — we inspect on site and provide a clear written scope.
We target a 60-minute emergency response across Greater Vancouver for urgent water damage and flooding, 24/7 including holidays.
Assessment, water extraction, structural drying, dehumidification, moisture monitoring, antimicrobial treatment when needed, and coordination of repairs. Scope is confirmed in your written quote.
Yes. We provide documentation, photos, moisture logs, and detailed scopes to support your insurance claim process.
Yes. We serve Vancouver, West Vancouver, North Vancouver, Burnaby, Richmond, New Westminster, Surrey, Coquitlam, and surrounding Greater Vancouver communities within ~50 km.
Yes. Felicita Holdings Ltd. d.b.a. Shield Water Damage Restoration and Repairs — Vancouver is fully licensed, bonded, and insured. We follow IICRC-aligned restoration practices and WorkSafeBC requirements.
24/7 · Greater Vancouver
24/7 sewage backup cleanup — Greater Vancouver
(778) 654-6742
Emergency Response
(778) 654-6742