Greater Vancouver water damage, handled.

Call (778) 654-6742
4.9/5 Rating

60-minute response

24/7 live answer

4.9/5 rating

Why Shield

The standard we bring to every job.

From Vancouver basements to Burnaby townhomes and Richmond high-rises, we bring the same standard: fast response, careful work, and clear communication — backed by experienced crews and professional equipment.

60-Minute Emergency Response

We aim to arrive within 60 minutes across Greater Vancouver to stop damage, extract water, and start structural drying.

Attention to Detail

We focus on salvaging your property and belongings, minimizing replacement costs and unnecessary invoices.

Satisfaction Guarantee

Five-star feedback from homeowners and businesses throughout Vancouver, Burnaby, Richmond, and beyond.

Emergency line

Shield · 24/7 water damage response

60-minute response · Greater Vancouver

Services

What we handle on every loss.

By the numbers

Fast response. Reliable results.

Across Greater Vancouver

109+
GOOGLE REVIEWS
60min
GVA RESPONSE
24/7
EMERGENCY SERVICE
100%
SATISFACTION RATE

What happens after you call.

Two phases, one crew. First we stabilize: extract, dry, treat, and assemble the insurance file. Then we rebuild — restore what was there, or upgrade while the walls are still open.

01 · The emergency

Stabilize the property. Then the claim file.

We arrive, stop the water, extract, dry, treat, and keep the loss from spreading. Photos, moisture readings, and insurer-ready documentation run alongside that work — not as paperwork you chase after the crew leaves.

02 · The home after

We do not just rebuild. We rebuild better.

Once readings pass and unsalvageable material is out, the same crew puts the rooms back. Restoring what was there is the default. Upgrades are a choice you make in writing — while walls are still open, on the same project.

Restore what was there

Floors, drywall, paint, and fixtures returned to pre-loss condition. Insurance often covers putting back what you had. This is the starting point.

Upgrade while open

A sealed shower, upgraded flooring, or better hardware. You authorize it. Shield builds it. Not a second contractor who never saw the loss.

Selected clients

Jobs we've been trusted on.

Mackage

7-Eleven

PAL

William Morris Endeavor

Giorgio Armani

Mackage

7-Eleven

PAL

William Morris Endeavor

Giorgio Armani

Customer stories

What our clients say

109 reviews

Meticulous, quick and ready to support when needed! They were incredible and onsite right away for a minor flooding we had, gave their opinion and recommendations on next steps. Highly recommend.

Gesua Mottillo

Mackage, Vancouver

1 / 109

FAQ

Frequently asked questions

Shield Water Damage Restoration and Repairs — Vancouver — serving Greater Vancouver.

How quickly can you respond to water damage emergencies?

We target a 60-minute emergency response across Greater Vancouver for urgent water damage and flooding, 24/7 including holidays.

What flood restoration services do you provide?

Water extraction, structural drying, dehumidification, mold remediation, basement flood recovery, storm damage repair, and full water damage restoration across Greater Vancouver.

Do you work with insurance companies?

Yes. We document damage, provide detailed scopes, and coordinate with your insurer. We help you understand what is covered and what documentation is needed.

What areas do you serve?

Yes. We serve Vancouver, West Vancouver, North Vancouver, Burnaby, Richmond, New Westminster, Surrey, Coquitlam, and surrounding Greater Vancouver communities within ~50 km.

Do you publish restoration rates online?

No. Every job is different. We provide a custom written quote after assessing your property — no published rate ranges on our marketing pages.

Are your technicians licensed and insured?

Yes. Felicita Holdings Ltd. d.b.a. Shield Water Damage Restoration and Repairs — Vancouver is fully licensed, bonded, and insured. We follow IICRC-aligned restoration practices and WorkSafeBC requirements.

24/7 emergency

Water emergency? Call Shield.

One team across Greater Vancouver — same equipment, same process, same commitment whether you're in Vancouver, Burnaby, or Richmond.

(778) 654-6742

Service areas

Here when Vancouver needs us.

From West End basements to Burnaby townhomes and Richmond waterfront properties, Shield serves homes and businesses with a single standard: fast extraction, controlled drying, and clear communication.

View all service areas