“After a pipe burst in my basement, the Vancouver Flood team responded within an hour. Professional, efficient, and they saved us thousands in potential damage. Couldn't recommend them more highly!”
60-minute response
24/7 live answer
4.9/5 rating
Why Vancouver Flood
The standard we bring to every job.
From Vancouver basements to Burnaby townhomes and Richmond high-rises, we bring the same standard: fast response, careful work, and clear communication — backed by experienced crews and professional equipment.
60-Minute Emergency Response
We aim to arrive within 60 minutes across Greater Vancouver to stop damage, extract water, and start structural drying.
Attention to Detail
We focus on salvaging your property and belongings, minimizing replacement costs and unnecessary invoices.
Satisfaction Guarantee
Five-star feedback from homeowners and businesses throughout Vancouver, Burnaby, Richmond, and beyond.
Services
What we handle on every loss.
01
Flood restoration
Full flood cleanup and recovery for homes and businesses across Greater Vancouver.
02
Water extraction
Standing water removed fast with commercial pumps and extraction equipment.
03
Structural drying
Air movers and dehumidifiers run until moisture readings hit industry standards.
04
Mold remediation
Containment, removal, and prevention after water damage — attic to basement.
05
Structural repair
Post-water structural assessment and repair for safe, lasting restoration.
06
Basement flood recovery
Pump-out, drying, and rebuild support for Vancouver basement floods.
07
Emergency services
24/7 dispatch with a 60-minute response target across Greater Vancouver.
08
Storm & atmospheric rivers
Rapid response after Pacific storms and atmospheric river events.09
Rebuild & finishing
Drywall, painting, roofing, waterproofing, and window cleaning after the dry-out.View all servicesBy the numbers
Fast response. Reliable results.
Across Greater Vancouver
109+
GOOGLE REVIEWS
60min
VANCOUVER RESPONSE
24/7
EMERGENCY SERVICE
100%
SATISFACTION RATE
After you call
What happens next.
We respond fast, then work the job in clear stages — with updates from the first extraction through final moisture readings.
Step 1
Initial Response
24/7 emergency response and water extraction services
Within hours of contact
- Complete property access coordination
- Water classification (clean/gray/black)
- Immediate safety hazard identification
- Initial insurance contact
- Preliminary damage documentation
- Emergency power assessment
- Initial extraction equipment setup
Step 2
Professional Drying
Industrial-grade drying process with advanced monitoring
Minimum 7-14 days
- Custom drying plan development
- Moisture mapping creation
- Daily moisture readings at marked points
- Temperature and humidity monitoring
- Equipment adjustment as needed
- Daily progress documentation
- Drying time estimates based on materials
Step 3
Damage Analysis
Comprehensive evaluation of all affected areas and materials
Throughout drying (1-2 weeks)
- Floor system evaluation (all layers)
- Wall cavity inspection
- Cabinet and millwork assessment
- Ceiling and support evaluation
- Electrical system inspection
- Plumbing system assessment
- HVAC system evaluation
- Insulation condition check
- Moisture barrier inspection
Step 4
Insurance Coordination
Detailed claims management and scope development
2-3 weeks for initial process
- Detailed photo documentation
- Moisture reading logs
- Line-item damage scope
- Material replacement specifications
- Code upgrade requirements
- Additional damage documentation
- Price verification process
- Adjuster coordination
- Supplemental claim preparation
Step 5
Material Selection
Comprehensive selection of replacement materials and finishes
2-4 weeks for selections
- Sample procurement and review
- Material availability verification
- Lead time assessment
- Budget consideration for each item
- Material grade selection
- Color and style matching
- Installation requirement review
- Material ordering coordination
- Storage and delivery planning
Step 6
Removal & Preparation
Systematic demolition and site preparation
1-3 weeks based on scope
- Work area isolation
- Furniture and content protection
- Floor covering removal
- Cabinet and fixture removal
- Drywall and insulation removal
- Subfloor inspection and removal
- Surface preparation
- Debris removal and sorting
- Anti-microbial treatment
Step 7
In-House Rebuild
Full reconstruction handled by our own crews — no contractor handoff
1–8 weeks based on scope
- We handle extraction, drying, and full rebuild under one roof — no outside contractor referral
- Framing, plumbing, electrical, HVAC, drywall, cabinets, paint, and finish work by our crews
- Material selection carries straight into installation with the same project lead
- Moisture documentation stays with the job through reconstruction
- One point of contact from the first call through final walkthrough
Step 8
Final Inspection
Quality assurance and mitigation project completion
1-2 weeks for final process
- Detailed moisture and site inspection
- Client walkthrough of completed mitigation
- Punch list for cleanup items
- Final cleaning of work areas
- Drying logs and moisture documentation
- Insurance paperwork support
- Final photographs
- Project closeout documents
Customer stories
What our clients say
FAQ
Frequently asked questions
Vancouver Flood Restoration — serving Greater Vancouver.
How quickly can you respond to water damage emergencies?
We target a 60-minute emergency response across Greater Vancouver for urgent water damage and flooding, 24/7 including holidays.
What flood restoration services do you provide?
Water extraction, structural drying, dehumidification, mold remediation, basement flood recovery, storm damage repair, and full water damage restoration across Greater Vancouver.
Do you work with insurance companies?
Yes. We document damage, provide detailed scopes, and coordinate with your insurer. We help you understand what is covered and what documentation is needed.
What areas do you serve?
Yes. We serve Vancouver, West Vancouver, North Vancouver, Burnaby, Richmond, New Westminster, and surrounding Greater Vancouver communities within ~50 km.
Do you publish restoration rates online?
No. Every job is different. We provide a custom written quote after assessing your property — no published rate ranges on our marketing pages.
Are your technicians licensed and insured?
Yes. Felicita Holdings Ltd. d.b.a. Vancouver Flood Restoration is fully licensed, bonded, and insured. We follow IICRC-aligned restoration practices and WorkSafeBC requirements.
24/7 emergency
Water emergency? Call Vancouver Flood.
One team across Greater Vancouver — same equipment, same process, same commitment whether you're in Vancouver, Burnaby, or Richmond.
(778) 654-6742
Service areas
Here when Vancouver needs us.
From West End basements to Burnaby townhomes and Richmond waterfront properties, Vancouver Flood serves homes and businesses with a single standard: fast extraction, controlled drying, and clear communication.
View all service areas