Emergency Flood & Burst-Pipe Checklist for Vancouver Homeowners
Quick answer
Ensure safety, stop the water source if possible, protect valuables, document damage with photos, and call Vancouver Flood Restoration for 60-minute emergency dispatch. Do not enter standing water near electrical hazards.
First 15 minutes — safety
Evacuate affected areas if water contacts electrical outlets or panels. Shut off power to affected circuits if safe. Locate and close your main water valve for burst pipes.
Next steps before crews arrive
Move valuables and electronics away from water. Use towels or mops for minor pooling only if safe. Take photos and video for insurance. Avoid DIY demolition — improper cuts complicate drying.
When to call professionals
Any active flooding, sewage backup, water through ceilings, or saturated carpets requires professional extraction and drying. Call (778) 654-6742 for 24/7 dispatch across Greater Vancouver.