“Meticulous, quick and ready to support when needed! They were incredible and onsite right away for a minor flooding we had, gave their opinion and recommendations on next steps. Highly recommend.”
Stratas, offices, retail, and restaurants. Shield responds 24/7, keeps the building operating where it can, and gives managers one point of contact from extraction to rebuild.
Call for commercial response: (778) 654-674224/7 live answer · 60-minute target · No voicemail

Tell us about the property. For an active leak, call now.
Downtime, tenants, and insurers all want answers the same day
A single project lead for the strata, property manager, and insurer.
Moisture logs and photo updates every day so nobody has to chase status.
Containment and phased work so tenants and customers can stay where it is safe.
Separate scopes per unit so owners, the strata, and insurers can allocate costs.
From a single office to a full strata tower
Commercial losses are as much about communication as drying. We set a plan with the manager on day one, report daily, and rebuild on a schedule that works around the business.

Strata buildings, office towers, and retail units in Vancouver share risers, roofs, and parkades. One failure can reach a dozen units, and every owner, tenant, and insurer wants a clear answer.
Shield gives property managers and strata councils one contact, daily reports, and separate documentation for each affected unit. We work around tenants and business hours where we can.
We handle the full job — extraction, drying, mould prevention, and rebuild — so managers are not coordinating a mitigation company and a separate contractor.
Customer stories
“Meticulous, quick and ready to support when needed! They were incredible and onsite right away for a minor flooding we had, gave their opinion and recommendations on next steps. Highly recommend.”
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“Meticulous, quick and ready to support when needed! They were incredible and onsite right away for a minor flooding we had, gave their opinion and recommendations on next steps. Highly recommend.”
1 / 109
FAQ
Shield — commercial water damage across Greater Vancouver.
Every restoration job is custom-quoted based on water category, affected area, equipment required, and rebuild scope. Request a free written estimate before work begins. Water damage restoration pricing depends on square footage, water source, structural damage, and drying time — we inspect on site and provide a clear written scope.
We target a 60-minute emergency response across Greater Vancouver for urgent water damage and flooding, 24/7 including holidays.
Assessment, water extraction, structural drying, dehumidification, moisture monitoring, antimicrobial treatment when needed, and coordination of repairs. Scope is confirmed in your written quote.
Yes. We provide documentation, photos, moisture logs, and detailed scopes to support your insurance claim process.
Yes. We serve Vancouver, West Vancouver, North Vancouver, Burnaby, Richmond, New Westminster, Surrey, Coquitlam, and surrounding Greater Vancouver communities within ~50 km.
Yes. Felicita Holdings Ltd. d.b.a. Shield Water Damage Restoration and Repairs — Vancouver is fully licensed, bonded, and insured. We follow IICRC-aligned restoration practices and WorkSafeBC requirements.
24/7 · Greater Vancouver
24/7 commercial water damage — Greater Vancouver
(778) 654-6742
Emergency Response
(778) 654-6742