“Meticulous, quick and ready to support when needed! They were incredible and onsite right away for a minor flooding we had, gave their opinion and recommendations on next steps. Highly recommend.”
A split supply line can put hundreds of litres into a home in an hour. Shield extracts, opens only what is wet, dries the structure, and rebuilds — one crew start to finish.
Call for burst pipe help: (778) 654-674224/7 live answer · 60-minute target · No voicemail

We call you back. If water is still running, call now.
Pressurized water keeps running until the valve is off, and it travels inside walls and ceilings
We walk you to the main valve on the phone, then pull standing water the same visit.
Moisture meters and thermal imaging show where water went inside walls and under floors.
Targeted cuts instead of gutting the room, so the rebuild is smaller.
Drywall, flooring, and paint by the same company that dried it.
Houses, condos, townhomes, and commercial units
Burst pipe claims are clean water if we get there fast. The goal is to keep them that way: extract, dry, verify, and rebuild before the water turns into a mould problem.

Most Vancouver pipe bursts are not frozen pipes. They are aging copper in older homes, failed PEX fittings in newer builds, and appliance hoses in condos. Winter cold snaps add frozen lines on the North Shore and in unheated crawlspaces.
Turn off the main valve, switch off power to wet areas if it is safe, and move valuables out of the water. Then call Shield — we answer 24/7 and target a 60-minute arrival.
In stratas, a burst pipe often affects more than one unit. We document each one separately so owners, the strata, and the insurer can sort out who covers what.
Customer stories
“Meticulous, quick and ready to support when needed! They were incredible and onsite right away for a minor flooding we had, gave their opinion and recommendations on next steps. Highly recommend.”
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“Meticulous, quick and ready to support when needed! They were incredible and onsite right away for a minor flooding we had, gave their opinion and recommendations on next steps. Highly recommend.”
1 / 109
FAQ
Shield — burst pipe water damage across Greater Vancouver.
Every restoration job is custom-quoted based on water category, affected area, equipment required, and rebuild scope. Request a free written estimate before work begins. Water damage restoration pricing depends on square footage, water source, structural damage, and drying time — we inspect on site and provide a clear written scope.
We target a 60-minute emergency response across Greater Vancouver for urgent water damage and flooding, 24/7 including holidays.
Assessment, water extraction, structural drying, dehumidification, moisture monitoring, antimicrobial treatment when needed, and coordination of repairs. Scope is confirmed in your written quote.
Yes. We provide documentation, photos, moisture logs, and detailed scopes to support your insurance claim process.
Yes. We serve Vancouver, West Vancouver, North Vancouver, Burnaby, Richmond, New Westminster, Surrey, Coquitlam, and surrounding Greater Vancouver communities within ~50 km.
Yes. Felicita Holdings Ltd. d.b.a. Shield Water Damage Restoration and Repairs — Vancouver is fully licensed, bonded, and insured. We follow IICRC-aligned restoration practices and WorkSafeBC requirements.
24/7 · Greater Vancouver
24/7 burst pipe water damage — Greater Vancouver
(778) 654-6742
Emergency Response
(778) 654-6742