“Meticulous, quick and ready to support when needed! They were incredible and onsite right away for a minor flooding we had, gave their opinion and recommendations on next steps. Highly recommend.”
Burst pipe water damagefixed fast
A split supply line can put hundreds of litres into a home in an hour. Shield extracts, opens only what is wet, dries the structure, and rebuilds — one crew start to finish.
Call (778) 654-6742Call for burst pipe help: (778) 654-6742Shield Water Damage Restoration and Repairs — Vancouver, operated by Felicita Holdings Ltd. · WorkSafeBC #201008694
- Live answer 24/7, no voicemail
- Crew on site in about 60 minutes
- Bonded, licensed and insured
- Direct insurance billing
Request burst pipe help
We call you back. If water is still running, call now.
See the difference
Wrecked in hours. Restored like it never happened.
Drag the slider to see what our crews leave behind: dry, clean, rebuilt and painted, ready to live in again.
BeforeAfterWhy the first hours matter
Pressurized water keeps running until the valve is off, and it travels inside walls and ceilings
Shut off, then extract
We walk you to the main valve on the phone, then pull standing water the same visit.
Find the hidden water
Moisture meters and thermal imaging show where water went inside walls and under floors.
Open only what is wet
Targeted cuts instead of gutting the room, so the rebuild is smaller.
Rebuild in-house
Drywall, flooring, and paint by the same company that dried it.
Pipe failures we restore
Houses, condos, townhomes, and commercial units
Supply line failures
- Copper pinhole and PEX fitting leaks
- Frozen pipes in cold snaps
- Washer and dishwasher hoses
- Fridge and ice-maker lines
Fixture and valve failures
- Toilet supply and fill valves
- Hot water tank ruptures
- Shut-off valve failures
- Sprinkler heads and lines
Where the water goes
- Ceilings of the unit below
- Hardwood and laminate floors
- Wall cavities and insulation
- Cabinets and millwork
After the dry-out
- Drywall and ceiling repair
- Flooring replacement
- Paint and trim
- Mould-prevention treatment
From burst pipe to finished room
Burst pipe claims are clean water if we get there fast. The goal is to keep them that way: extract, dry, verify, and rebuild before the water turns into a mould problem.
- Confirm the water is off and extract standing water
- Map moisture inside walls, floors, and ceilings
- Dry the structure with monitored equipment
- Rebuild and hand over the insurance file

Burst pipe water damage in Greater Vancouver
Most Vancouver pipe bursts are not frozen pipes. They are aging copper in older homes, failed PEX fittings in newer builds, and appliance hoses in condos. Winter cold snaps add frozen lines on the North Shore and in unheated crawlspaces.
Turn off the main valve, switch off power to wet areas if it is safe, and move valuables out of the water. Then call Shield — we answer 24/7 and target a 60-minute arrival.
In stratas, a burst pipe often affects more than one unit. We document each one separately so owners, the strata, and the insurer can sort out who covers what.
Customer stories
What our clients say
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“Meticulous, quick and ready to support when needed! They were incredible and onsite right away for a minor flooding we had, gave their opinion and recommendations on next steps. Highly recommend.”
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FAQ
Burst Pipe Water Damage FAQ
Shield — burst pipe water damage across Greater Vancouver.
How much does water damage restoration cost in Vancouver?
Every restoration job is custom-quoted based on water category, affected area, equipment required, and rebuild scope. Request a free written estimate before work begins. Water damage restoration pricing depends on square footage, water source, structural damage, and drying time — we inspect on site and provide a clear written scope.
How fast is your emergency response?
We target a 60-minute emergency response across Greater Vancouver for urgent water damage and flooding, 24/7 including holidays.
What is included in water damage restoration?
Assessment, water extraction, structural drying, dehumidification, moisture monitoring, antimicrobial treatment when needed, and coordination of repairs. Scope is confirmed in your written quote.
Do you handle insurance claims?
Yes. We provide documentation, photos, moisture logs, and detailed scopes to support your insurance claim process.
Which areas do you serve?
Yes. We serve Vancouver, West Vancouver, North Vancouver, Burnaby, Richmond, New Westminster, Surrey, Coquitlam, and surrounding Greater Vancouver communities within ~50 km.
Are you licensed for flood restoration in Vancouver?
Yes. Felicita Holdings Ltd. d.b.a. Shield Water Damage Restoration and Repairs — Vancouver is fully licensed, bonded, and insured. We follow IICRC-aligned restoration practices and WorkSafeBC requirements.
24/7 · Greater Vancouver
Pipe burst? Call Shield now.
24/7 burst pipe water damage — Greater Vancouver
(778) 654-6742

